The following suggested resources are available online or directly through our online library resources. Click to see the full resource.
TED: “How to Train Employees to Have Difficult Conversations,” Tamekia Mizladi Smith.
TED: “5 Steps to Remove Yourself from Drama at Work,” Anastasia Penright.
TED: “10 Ways to Have a Better Conversation,” Celeste Headlee.
TED: “The Money Talk that All Couples Need to Have,” Wendy De La Rosa.
Website/Blog: The Introvert Whisperer
“Admin 101: How to Become a Better Listener,” David D. Perlmutter.
*Have other resources to recommend? Email ctl@missouriwestern.edu.