Blue Cross and Blue Shield of Kansas City (Blue KC) has replaced Amwell Telehealth with Blue KC Virtual Care for telehealth online doctor visits effective immediately.  Blue KC Virtual Care offers the same on demand sick visits 24/7, but under a new app. In addition to sick care, members can now schedule a video visit with behavioral health therapists right from their smartphone, tablet or computer.

Blue KC Virtual Care is convenient for everyday medical and behavioral health care needs. Always private, secure and affordably priced, members can register now at or download the Blue KC Virtual Care app in the Apple App Store or in Google Play.


Urgent or Sick Care Needs

Treatment for common conditions like: sinus pain, mild asthma, mild allergic reactions, minor headaches, cold sores, sprains, pink eye, nausea, vomiting, bumps, cuts, scrapes, coughs, sore throat, eye irritation, minor fever, colds, rashes and minor burns.

  • No appointment necessary
  • Lesser of $59 per visit – or Urgent Care Copay

Behavioral Healthcare Needs

Treatment for conditions such as anxiety, bereavement/grief, bipolar disorder, depression, OCD, PTSD/trauma, panic attacks.

  • Psychologists and counselors are available for scheduled sessions
  • Visits start at $85 but vary by provider type, and may be less based on your plan’s cost share
  • Therapy services are provided by a network of doctoral level psychologists and master’s degree level therapists trained and licensed in virtual care prevention and therapy techniques


What if I Currently Use Amwell for Telehealth Visits?

All members who previously utilized the Amwell app should now download the new Blue KC Virtual Care app to enjoy the same great benefits. Those members who have used Amwell in the past will receive an email with additional information about transitioning to the new platform.

Review the attached flyer for more details and contact for additional assistance.