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Technical Assistance

Technical Assistance2018-07-20T17:28:03+00:00

Please do not hesitate to contact any of the following departments and support services. We are happy to assist you as you progress through your online learning experience.

For Technical Questions

General computer troubleshooting, MWSU e-mail account questions, and user ID and password issues

Information Technology Office Help Desk
Hearnes Center, Room 110
(816) 271-4555
help@missouriwestern.edu

Canvas, Panopto, Camtasia, Snagit

Instructional Media Center
Hearnes Center, Room 150
Phone: (816) 271-5880

Matt Whipple
Instructional Designer
(816) 271-4210
mwhipple1@missouriwestern.edu

Help with software

Students can schedule one hour sessions with a tutor through the Center for Academic Support in order to learn how to use Missouri Western’s webmail, Microsoft Office (Word, PowerPoint, Excel) and access the internet.

Help with getting online

If your class requires you to use e-mail or the internet, the Center for Academic Support can get you connected with a tutor who can help you learn the basics. Just stop by the Hearnes Center Room 213 or call (816) 271-4524 in order to schedule an appointment in the center.

For questions about courses, instructors, tuition, and registration

Western Institute
Spratt Hall, Room 105
Phone: (816) 271-4100
Fax: (816) 271-5922
Email: wi@missouriwestern.edu

For questions about the library

MWSU Library
Hearnes Center

Hours:
7:30 am – 11:00 pm Monday-Friday
7:30 am – 4:30 pm Friday
10:00 am – 5:00 pm Saturday
2:00 pm – 11:00 pm Sunday
Phone: (816) 271-4360
Fax: (816) 271-4574
Chat
Email: refdesk@missouriwestern.edu