{"id":1046,"date":"2018-05-03T15:24:34","date_gmt":"2018-05-03T15:24:34","guid":{"rendered":"https:\/\/www.missouriwestern.edu\/online\/?page_id=1046"},"modified":"2020-04-07T11:18:08","modified_gmt":"2020-04-07T16:18:08","slug":"technical-assistance-for-students","status":"publish","type":"page","link":"https:\/\/www.missouriwestern.edu\/online\/technical-assistance-for-students\/","title":{"rendered":"Technical Assistance"},"content":{"rendered":"<p>Please do not hesitate to contact any of the following departments and support services. We are happy to assist you as you progress through your online learning experience.<\/p>\n<h2>For Technical Questions<\/h2>\n<h4>General computer troubleshooting, Missouri Western e-mail account questions, and user ID and password issues<\/h4>\n<p class=\"contact-info\">Information Technology Office Help Desk<br \/>\nHearnes Center, Room 110<br \/>\n(816) 271-4555<br \/>\n<a href=\"mailto:help@missouriwestern.edu\">help@missouriwestern.edu<\/a><\/p>\n<h4>Canvas, Panopto, Camtasia, Snagit<\/h4>\n<p class=\"contact-info\">Instructional Media Center<br \/>\nHearnes Center, Room 150<br \/>\nPhone: (816) 271-5880<\/p>\n<p class=\"contact-info\">Matt Whipple<br \/>\nInstructional Designer<br \/>\n(816) 271-4210<br \/>\n<a href=\"mailto:mwhipple1@missouriwestern.edu\">mwhipple1@missouriwestern.edu<\/a><\/p>\n<h4>Help with software<\/h4>\n<p>Students can schedule one hour sessions with a tutor through the Center for Academic Support in order to learn how to use Missouri Western\u2019s webmail, Microsoft Office (Word, PowerPoint, Excel) and access the internet.<\/p>\n<h4>Help with getting online<\/h4>\n<p>If your class requires you to use e-mail or the internet, the Center for Academic Support can get you connected with a tutor who can help you learn the basics. Just stop by the Hearnes Center Room 213 or call (816) 271-4524 in order to schedule an appointment in the center.<\/p>\n<h2>For questions about the library<\/h2>\n<p class=\"contact-info\">Missouri Western Library<br \/>\nHearnes Center<\/p>\n<p><strong>Hours:<\/strong><br \/>\n7:30 am \u2013 11:00 pm Monday-Friday<br \/>\n7:30 am \u2013 4:30 pm Friday<br \/>\n10:00 am \u2013 5:00 pm Saturday<br \/>\n2:00 pm \u2013 11:00 pm Sunday<br \/>\nPhone: (816) 271-4360<br \/>\nFax: (816) 271-4574<br \/>\nEmail:\u00a0<a href=\"mailto:refdesk@missouriwestern.edu\">refdesk@missouriwestern.edu<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please do not hesitate to contact any of the following departments and support services. We are happy to assist you as you progress through your online learning experience. For Technical Questions General computer troubleshooting, Missouri Western e-mail account questions, and user ID and password issues Information Technology Office Help Desk Hearnes Center, Room 110 (816) [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.missouriwestern.edu\/online\/wp-json\/wp\/v2\/pages\/1046"}],"collection":[{"href":"https:\/\/www.missouriwestern.edu\/online\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.missouriwestern.edu\/online\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.missouriwestern.edu\/online\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.missouriwestern.edu\/online\/wp-json\/wp\/v2\/comments?post=1046"}],"version-history":[{"count":12,"href":"https:\/\/www.missouriwestern.edu\/online\/wp-json\/wp\/v2\/pages\/1046\/revisions"}],"predecessor-version":[{"id":1394,"href":"https:\/\/www.missouriwestern.edu\/online\/wp-json\/wp\/v2\/pages\/1046\/revisions\/1394"}],"wp:attachment":[{"href":"https:\/\/www.missouriwestern.edu\/online\/wp-json\/wp\/v2\/media?parent=1046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}