{"id":2792,"date":"2021-07-29T15:17:21","date_gmt":"2021-07-29T20:17:21","guid":{"rendered":"https:\/\/www.missouriwestern.edu\/library\/?page_id=2792"},"modified":"2025-02-05T16:05:21","modified_gmt":"2025-02-05T22:05:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.missouriwestern.edu\/library\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:30px;padding-bottom:0px;padding-left:30px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-1\" style=\"transform:translate3d(0,0,0);\"><h1 class=\"fusion-responsive-typography-calculated\" style=\"text-align: center;line-height: 1.4\" data-fontsize=\"28\" data-lineheight=\"39.2px\"><span style=\"font-size: 18pt\"><strong>MWSU Library Frequently Asked Questions<\/strong><\/span><\/h1>\n<h2 class=\"fusion-responsive-typography-calculated\" style=\"line-height: 1.5\" data-fontsize=\"25\" data-lineheight=\"37.5px\">Library Access<\/h2>\n<p><strong>Is the MWSU Library open during renovation?<\/strong><\/p>\n<p style=\"padding-left: 40px\">Yes! The Library is open! Entry is on the third floor with stair access on the north side of Hearnes Center, and elevator access inside the southwest corner of Hearnes Center.<\/p>\n<p><strong>What are the MWSU Library\u2019s hours?<\/strong><\/p>\n<p style=\"padding-left: 40px\">Please check our <a href=\"https:\/\/calendar.google.com\/calendar\/embed?src=missouriwestern.edu_0mo68a417t6qlat8h7p2mfn05s@group.calendar.google.com&amp;pli=1\" target=\"_blank\" rel=\"noopener\"><strong>library calendar<\/strong><\/a> for library hours.<\/p>\n<p><strong>Is the MWSU Library open to the community?<\/strong><\/p>\n<p style=\"padding-left: 40px\">Yes! The Library is open to community members, all students, and MWSU faculty and staff.<\/p>\n<p><strong>What is my MWSU Library Account login?<\/strong><\/p>\n<p style=\"padding-left: 40px\">To log into your MWSU Library account, visit <a href=\"https:\/\/mwsu.searchmobius.org\/bookshelf\" target=\"_blank\" rel=\"noopener\">https:\/\/mwsu.searchmobius.org\/bookshelf<\/a> and click the person icon in the top right corner of the window. Enter your MWSU email address and password to sign in, and then click &#8220;My bookshelf&#8221; at the top.<\/p>\n<p><strong>Can I access MWSU Library databases and eBooks off campus?<\/strong><\/p>\n<p style=\"padding-left: 40px\">Yes! When accessing Library electronic resources off campus you will be redirected to a <a href=\"https:\/\/login.ezproxy.missouriwestern.edu\/login?url=\" target=\"_blank\" rel=\"noopener\"><strong>login screen<\/strong><\/a><strong>. <\/strong>Enter your MWSU username, which is everything before the @ symbol in your MWSU email address, and campus password to login.<\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" style=\"line-height: 1.5\" data-fontsize=\"25\" data-lineheight=\"37.5px\">Get Help<\/h2>\n<p><strong>How can I reach a librarian for assistance?<\/strong><\/p>\n<p style=\"padding-left: 40px\">Librarians are available to assist you with your research needs. You can virtually reach a librarian by <a href=\"https:\/\/libraryh3lp.com\/html\/chat-box.html?queue=griffons-queue&amp;skin=34601&amp;email=refdesk@missouriwestern.edu\" target=\"_blank\" rel=\"noopener\"><strong>chat<\/strong><\/a>, <a href=\"mailto:refdesk@missouriwestern.edu\" target=\"_blank\" rel=\"noopener\"><strong>email<\/strong><\/a> (refdesk@missouriwestern.edu), text (816-398-8542) or in person during open <a href=\"https:\/\/calendar.google.com\/calendar\/embed?src=missouriwestern.edu_0mo68a417t6qlat8h7p2mfn05s%40group.calendar.google.com\" target=\"_blank\" rel=\"noopener\"><strong>MWSU Library hours<\/strong><\/a>. For more information consult our <a href=\"https:\/\/www.missouriwestern.edu\/library\/ask-a-librarian\/\" target=\"_blank\" rel=\"noopener\"><strong>Ask-A-Librarian page<\/strong><\/a>.<\/p>\n<p><strong>What if I can\u2019t log into the library\u2019s electronic resources?<\/strong><\/p>\n<p style=\"padding-left: 40px\">If you are unable to log into library databases but can still access Goldlink, try changing your password. Instructions for changing your password can be found <a href=\"http:\/\/libguides.missouriwestern.edu\/c.php?g=86015&amp;p=7049748\" target=\"_blank\" rel=\"noopener\"><strong>here<\/strong><\/a>. If you\u2019re still having issues, librarians are available to assist you with your troubleshooting needs. You can virtually reach a librarian by <a href=\"https:\/\/libraryh3lp.com\/html\/chat-box.html?queue=griffons-queue&amp;skin=34601&amp;email=refdesk@missouriwestern.edu\" target=\"_blank\" rel=\"noopener\"><strong>chat<\/strong><\/a>, <a href=\"mailto:refdesk@missouriwestern.edu\" target=\"_blank\" rel=\"noopener\"><strong>email<\/strong><\/a> (refdesk@missouriwestern.edu), or text (816-398-8542), or in person during open <a href=\"https:\/\/calendar.google.com\/calendar\/embed?src=missouriwestern.edu_0mo68a417t6qlat8h7p2mfn05s%40group.calendar.google.com\" target=\"_blank\" rel=\"noopener\"><strong>MWSU Library hours<\/strong><\/a>. For more information consult our <a href=\"https:\/\/www.missouriwestern.edu\/library\/ask-a-librarian\/\" target=\"_blank\" rel=\"noopener\"><strong>Ask-A-Librarian page<\/strong><\/a>.<\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" style=\"line-height: 1.5\" data-fontsize=\"25\" data-lineheight=\"37.5px\">Library Resources<\/h2>\n<p><strong>How do I find an article?<\/strong><\/p>\n<p style=\"padding-left: 40px\">To find an article you can search one of our many <a href=\"https:\/\/libguides.missouriwestern.edu\/az.php\" target=\"_blank\" rel=\"noopener\"><strong>databases<\/strong><\/a>. Our most popular database is <a href=\"https:\/\/login.ezproxy.missouriwestern.edu\/login?url=http:\/\/search.ebscohost.com\/login.aspx?authtype=ip,uid&amp;profile=ehost&amp;defaultdb=a9h\" target=\"_blank\" rel=\"noopener\"><strong>Academic Search Complete<\/strong><\/a> (ASC). ASC covers multiple disciplines, so is great for any class assignment. <strong><a href=\"https:\/\/www.youtube.com\/watch?v=Pft0Mr7r46I&amp;feature=youtu.be\" target=\"_blank\" rel=\"noopener\">View a tutorial<\/a><\/strong><\/p>\n<p><strong>How can I access eBooks available from MWSU Library?<\/strong><\/p>\n<p style=\"padding-left: 40px\">MWSU Library has over 250,000 eBooks available to our patrons. Visit our <a href=\"http:\/\/libguides.missouriwestern.edu\/ebooks\" target=\"_blank\" rel=\"noopener\"><strong>eBooks library guide<\/strong><\/a> for access to reference, academic, non-fiction, and fiction titles. When off campus, you may need your MWSU login credentials to access. If you have any problems, please <a href=\"https:\/\/www.missouriwestern.edu\/library\/ask-a-librarian\/\" target=\"_blank\" rel=\"noopener\"><strong>contact us<\/strong><\/a>.<\/p>\n<p><strong>How can I access streaming video from the MWSU Library?<\/strong><\/p>\n<p style=\"padding-left: 40px\">MWSU Library\u2019s <a href=\"https:\/\/login.ezproxy.missouriwestern.edu\/login?url=http:\/\/digital.films.com\/PortalPlaylists.aspx?aid=15163\" target=\"_blank\" rel=\"noopener\"><strong>Films on Demand<\/strong><\/a> product offers educational films from a wide array of reputable producers. When off campus, you will need your MWSU login credentials to access. If you have any problems, please <a href=\"https:\/\/www.missouriwestern.edu\/library\/ask-a-librarian\/\" target=\"_blank\" rel=\"noopener\"><strong>contact us<\/strong><\/a>.<\/p>\n<p><strong>How do I cite my source in MLA, APA, or Chicago (Turabian) citation style?<\/strong><\/p>\n<p style=\"padding-left: 40px\">Consult our <a href=\"http:\/\/libguides.missouriwestern.edu\/c.php?g=86044&amp;p=553026\" target=\"_blank\" rel=\"noopener\"><strong>Citation Styles library guide<\/strong><\/a> for help on various citation styles.<\/p>\n<h2 class=\"fusion-responsive-typography-calculated\" style=\"line-height: 1.5\" data-fontsize=\"25\" data-lineheight=\"37.5px\">Library Services<\/h2>\n<p><strong>What is Interlibrary Loan (ILL)<\/strong><\/p>\n<p style=\"padding-left: 40px\">When the MWSU Library does not have a book, film, or article you need for your research, it will borrow\/obtain it for you from another library. Fill out an <a href=\"http:\/\/libguides.missouriwestern.edu\/c.php?g=86002&amp;p=553442\" target=\"_blank\" rel=\"noopener\"><strong>interlibrary loan form<\/strong><\/a>, by logging in with your <a href=\"https:\/\/drive.google.com\/open?id=1XSt0w9Qzx3_G8iDWX7g_7KqJo6cqiWHs\" target=\"_blank\" rel=\"noopener\"><strong>MWSU Library Account<\/strong><\/a>.<\/p>\n<p><strong>Where can I return my library books?<\/strong><\/p>\n<p style=\"padding-left: 40px\">Any item you\u2019ve borrowed through the MWSU Library can be returned anytime on campus at our book drop on Downs Drive. You can also return items inside the library during <strong><a href=\"https:\/\/calendar.google.com\/calendar\/embed?src=missouriwestern.edu_0mo68a417t6qlat8h7p2mfn05s@group.calendar.google.com&amp;pli=1\" target=\"_blank\" rel=\"noopener\">open hours<\/a><\/strong>.<\/p>\n<p><strong>Does the library offer curbside pick up?<\/strong><\/p>\n<p style=\"padding-left: 40px\">Yes! Please call us at (816) 271-4360 to arrange this service.<\/p>\n<p><strong>Can I search the open web (Google, Bing, etc.) to find full-text resources?<br \/>\n<\/strong><\/p>\n<p style=\"padding-left: 40px\">While many scholarly open access articles can be found on the web, it may be more effective to start your research from one of the search boxes on the <a href=\"https:\/\/www.missouriwestern.edu\/library\/\" target=\"_blank\" rel=\"noopener\"><strong>MWSU Library homepage<\/strong><\/a> where we provide access to over 50 article databases, over 50,000 journals, and over 250,000 eBooks.<\/p>\n<p><strong>How can I connect my Google Scholar search to the MWSU Library?<\/strong><\/p>\n<p style=\"padding-left: 40px\">Google Scholar settings allow you to link your search results to the MWSU Library. <a href=\"https:\/\/drive.google.com\/open?id=1a8mylF56_6o5i93OiljDgwLNnNfIbxXz\" target=\"_blank\" rel=\"noopener\"><strong>Instructions on linking Google Scholar to MWSU Library<\/strong><\/a><strong>.<\/strong><\/p>\n<\/div><head>\n    <meta charset=\"UTF-8\">\n    <meta http-equiv=\"X-UA-Compatible\" content=\"IE=edge\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <link rel=\"stylesheet\" href=\"Style.css\">\n    <link href=\"https:\/\/fonts.googleapis.com\/icon?family=Material+Icons\" rel=\"stylesheet\">\n    <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n    <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n    <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Oswald:wght@300&display=swap\" rel=\"stylesheet\">\n    <title>Library Chat<\/title>\n<\/head>\n<div class=\"chat\">\n  <input type=\"checkbox\" id=\"toggle\" style=\"position: absolute !important; display: none !important\"\/>\n  <label id=\"show-menu\" for=\"toggle\">\n    <div class=\"btn\">\n        <h1 style=\"margin: 0 auto;\"><i class=\"material-icons\">wechat<\/i> CHAT NOW<\/h1>\n    <\/div>\n    <div class=\"btn\">\n        <div class=\"needs-js\">chat loading...<\/div>\n    <\/div>\n  <\/label>\n<\/div>\n<script type=\"text\/javascript\">\n    (function() {\n        var x = document.createElement(\"script\"); x.type = \"text\/javascript\"; x.async = true;\n        x.src = (document.location.protocol === \"https:\" ? \"https:\/\/\" : \"http:\/\/\") + \"libraryh3lp.com\/js\/libraryh3lp.js?16633\";\n        var y = document.getElementsByTagName(\"script\")[0]; y.parentNode.insertBefore(x, y);\n    })();\n<\/script><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":41,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"categories":[],"tags":[],"_links":{"self":[{"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/pages\/2792"}],"collection":[{"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/comments?post=2792"}],"version-history":[{"count":24,"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/pages\/2792\/revisions"}],"predecessor-version":[{"id":3395,"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/pages\/2792\/revisions\/3395"}],"wp:attachment":[{"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/media?parent=2792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/categories?post=2792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.missouriwestern.edu\/library\/wp-json\/wp\/v2\/tags?post=2792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}