Financial Aid

Student and Parent Loans

Information About Student and Parent Loans
QuickLinks

The Student Aid Ombudsman helps resolve disputes and solve other problems related to federal student loans. The FSA Ombudsman encourages borrowers to make every effort to resolve their student loan problems. When you have done all you can and haven’t been able to reach a solution, the FSA Ombudsman has the resources to assist you.

Student Aid Ombudsman Contact Information

Online: studentaid.gov/repay-loans/disputes/prepare

Phone: (877) 557-2575

Fax: (606) 396-4821

Postal Mail: FSA Ombudsman Group, P.O. Box 1843, Monticello, KY 42633