Nonverbal Expressiveness: Relationship to a Chosen Major

Janet Dexter
Missouri Western State College
5 December 1995

Abstract

Nonverbal communication (NVC) has been of interest since Darwin wrote of his observation aboard the HMS Beagle. Many refinements have been made since that time in the measurement of NVC. Friedman, Prince, Riggio, and DiMatteo developed the 13-item Affective Communication Test (ACT) in 1990 which measures nonverbal expressiveness (NVE). This same ACT was administered to members of existing core classes at Missouri Western State College, along with a short questionnaire asking what the chosen major was and to what degree the subject was satisfied with their chosen major. No significant findings were shown by the statistics performed, as far as the six majors tested were concerned. Statistics revealed that satisfaction was not affected by the major chosen, nor was satisfaction affected by NVE.

Introduction

The study of nonverbal expression of emotion has a long history, going back to Darwin. Most of Darwin's research focuses on judgments of emotion from facial expression. Darwin believed that movements of expression in the face and body are in themselves of much importance, and that they reveal the thoughts and intentions more truly than do words, which can easily be falsified (Darwin, 1965). Darwin was positive that facial expressions were innate. Ekman (1972) agrees that there may be some stimuli that elicits emotional behavior because of innate factors, as well as emotional reactions that are induced by external stimuli. In the intervening time since Darwin, mostly in the past decade or two, methodological refinements have enabled the measurement of nonverbal communication (NVC) (Rosenthal,R., Backlund, P., Redmond, M., Barbour, A., 1979). Hall's Handbook for Proxemic Research gives a perspective on the potential complexities in defining rules for nonverbal communication (Hall, et al, 1979).

The more we search out and discover what is uniform in human nature, all the more we want to discover the uniqueness (Allport, 1961). The discovery of the importance of NVC has transformed the study of social behavior. A speaker accompanies his utterances with appropriate facial expressions, which 'frame' what is being said; NVC shows whether what is said to supposed to be important or funny or serious says Vine, 1971 (Argyle, 1972).

There are three functions of NVC, says Argyle (1972). The first is to manage the immediate social situation, the second is to support verbal communication, and the third is to replace verbal communication.

Knapp (1980) indicates that nonverbal skills can be cultivated, that with practice one can improve nonverbal abilities. In order to do this one has to be motivated, convinced that such a skill will help improve the nature of a career or one's personal life. One must have the attitude that one can, indeed, accomplish such a task. One needs knowledge of the nature of the skill. One must gain experience. In the attempt to improve NVC, every experience may provide useful information even if one is ineffective in that particular situation.

According to Buck (1975) there is evidence that nonverbal behavior may be a particularly important factor in the development of emotional expression and social behavior. Buck (1977) did a study of preschool children in which he compared the amount of skin conduction with the tendency to communicate accurate nonverbal messages via spontaneous expressions and gestures. It seems that extraverts have relatively low activity in the central nervous system feedback loop. The relatively low activity in extraverts make them less arousable (hence low skin conductance responding), and also less susceptible to punishment.The low susceptibility to punishment leads to less efficient socialization (less compliance) and therefore to more overt expression of affect.

In another study by Buck (1974) he found that social learning responses associated with learning to inhibit an overt response tends to be stressful and threatening, which leads to physiological responding. If a child is rebuked by an adult when he expresses an emotion, the rebuke might both inhibit the overt emotional response and cause an increase in physiological responding.

There are marked individual differences in expressiveness. There are politicians who inspire via their concern and passion, as well as those politicians who fail to inspire because of monotone. Professors can be wearisome or eloquent, salesmen can be dull or slick. Not all of these differences are due to verbal fluency, but rather a spirited communication which involves the use of facial expressions, voice, gestures, and body movements to transmit emotions. Nonverbal communication modifies and extends verbal messages (Friedman, 1990).

It is difficult to discern what another is saying without taking into account the aspect of NVC. Communication competence is different from linguistic competence, and is tied to the actual language performance in a social situation (Larson, et al, 1978). More needs to be known about how facial expressions of emotion modify the meaning of words. The web of interlocking cues which allows quick communication of complex meaning has begun to be unraveled. Nonverbal cues help establish the appropriate word meanings in any given circumstance (Friedman, 1979).

Some observers of social behavior believe that the ability to manage and control expressive presentation is a prerequisite to effective social and interpersonal functioning (Snyder, 1974).

Expressive people are easy to recognize but difficult to describe (Friedman, et al, 1990). Bull (1983) has hypothesized that extraverts prefer closer interpersonal distance, for instance, Canadian male student extraverts preferred dancing cheek to cheek significantly more than introverts.

Research continues in the area of nonverbal communication. Only when NVC is understood, can nonverbal expressiveness be analized.

Friedman, (1990) developed a brief paper-and-pencil measure of individual differences in nonverbal expressiveness. The concept of expressiveness and its psychological implications were addressed, including the social characteristics and personality of expressive people, as well as the relationship between expressiveness and laboratory research on individual differences in nonverbal communication skills.

Since it is believed generally that nonverbal cues function mainly outside awareness, there is a possibility that one is not aware of one's own expressiveness. Most people, however, receive feedback from friends and peers which give them a pretty good idea of themselves.

The subjects in this study were students, some of whom held down part-time jobs. It was thought that expressive people might select and be selected for employment that involved working with and influencing people. Subjects were questioned about the type of job they presently held, and what they planned to do after college.

Four independent judges rated occupations, assessing the degree to which an occupation required social skills. Counselors, ministers, diplomats, and insurance salesmen received a high rating. Others such as geologists,cooks, and forklift operators got a low rating.

Rosenthal (1979) says that researchers have reported that there are tendencies for artists to be superior judges of others, along with dancers, those interested in speech and drama, and students majoring in business. It was found that psychotherapists were not particularly better judges than non-therapists, and that counselors were not much better than non-counselors.

Friedman (1990) reports that Murray (1938) determined that exhibition was a basic need to excite, amuse, stir, shock, or thrill others. Jackson's (1974) Personality Research Form, developed from Murray's system of needs, also included exhibition as a basic element of personality, but it was seen as a trait. People high on exhibition are colorful, spellbinding, noticeable, expressive, dramatic, and showy. Friedman (1990) views exhibition not as a need or a trait but as a nonverbal communication of emotion. In this way it is shown how one person may stir or excite others.

Based on the Murray (1938) and Jackson (1974) formulations, expressive people were expected to be colorful and dramatic, but not emotional, touchy, or moody. Expressive people are believed to be outgoing and sociable rather than thoughtful and controlled. They would also be active and impulsive rather than anxious and sober. According to Friedman (1990) the Affective Communication Test (ACT) was expected to be positively correlated with extraversion.

The hypothesis of my experiment is that I will find a correlation between expressiveness as determined by the ACT, and satisfaction with a chosen major, possibly depending upon what their chosen major is. Will an art major show more expressiveness than a business major? The IV's are the element of nonverbal expressiveness as measured by the ACT, and whether the student has chosen a major. The DV is their satisfaction with the chosen major.


Methods

Subjects

Students at Missouri Western State College were given the 13 item Affective Communication Test (ACT). These subjects were of both traditional and non-traditional ages, both male and female. Six majors were tested, with a total of 79 subjects.

Material

A paper-and-pencil test called the Affective Communication Test (ACT) will be used. It is a 13-item questionnaire which determines the expressiveness of an individual. It was developed by Friedman (1990). They also answered several questions to determine whether or not they have chosen a major, what that major is, how satisfied they are with their chosen major,as well as general questions regarding gender and age.

Procedure

Several professors were contacted in order to ask their permission to give the test. Existing classes were used. The students were each given a copy of the 13-item ACT. A sufficient amount of time was given for them to complete the 13-item questionnaire as well as several questions on a separate sheet of paper which inquired as to their chosen major and their degree of satisfaction with that major which they rated on a scale from 1 to 10.

Results

The statistical procedure that was used was a 2x7 ANOVA. The comparisons that were made were whether the student had high or low expressiveness, what major the subject had chosen (7 majors were compared), and how satisfied the student was with the chosen major. The main effect for expressiveness isF(1,66)=1.53,p>.05. This is not significant, and means that neither high nor low expressiveness affected satisfaction. The main effect for major is F(6,66)=.27,p>.05. This is not significant, and means that the choice of major did not affect satisfaction. The expressiveness by major interaction is F(6,66)=.78,p>.05. This statistic is not significant, and means that different majors did not react to different levels of expressiveness differently.

Discussion

The 13-item ACT was administered along with an abbreviated questionnaire which inquired of the students what their chosen major was, and how satisfied they were with the major that they had chosen. The purpose of giving the test in this manner was to ascertain whether students who had high nonverbal expressiveness were more satisfied with their chosen majors. The statistics revealed that neither high nor low nonverbal expressiveness had anything to do with how happy the student was with his/her chosen major. There were no indications that any chosen major had a higher degree of nonverbal expressiveness than any other major.

Considerable research has been done in the field of nonverbal communication, starting with Darwin and the observation he made on his five year voyage aboard the HMS Beagle. In Friedman's research of 1990 a panel of judges assessed there were certain occupations which would require more social skills than others. It was thought that diplomats would require more social skills than a forklift operator. Those social skills quite possibly include NVE.

A more complete study could be done using existing classes of a more advanced nature which would include more students in a given major. Instead of using a cross section of students taking a required core course, it might be enlightening to give the 13-item ACT to a class of art majors, or to a class of English majors. More ACT's would need to be administered to get even more conclusive results.


References

Allport, G.W. (1961). Pattern and growth in personality. New York: Holt, Rinehart, and Winston.
Argyle, M. Non-verbal communication in human social interaction. In R. Hinde (Ed). (1972). Nonverbal communication. Cambridge: Cambridge University Press.
Buck, R. Sex, personality, and physiological variables in the communication affect via facial expression. Journal of Personality and Social Psychology, 1974, 30, 587-596.
Buck, R. Nonverbal communication of affect in children. Journal of Personality and Social Psychology, 1975, 31, 644-653.
Buck, R. Nonverbal communication of affect in preschool children: Relationships with personality and skin conductance. Journal of Personality and Social Psychology, 1977, 35, 225-236.
Bull, P. Body movement and interpersonal communication. Toronto: John Wiley and Sons, 1983.
Darwin, C. The expression of the emotions in man and animals. Reprinted from the authorized edition of D. Appleton and Company, with a preface by Konrad Lorenz. Chicago and London: The University of Chicago Press, 1965.
Ekman, P. Emotion in the human face. Cambridge: Cambridge University Press, 1972.
Friedman, H.S. The interactive effects of facial expressions of emotion and verbal messages on perceptions of affective meaning. Journal of Experimental Social Psychology, 1979, 15, 453-469.
Friedman, H.S., Prince, L.M., Riggio, R.E., Dimatteo, M.R. Understanding and assessing nonverbal expressiveness: The affective communication test. Journal of Personality and Social Psychology, 1990, 39, 333-351.
Knapp,M.L. (1980) Essentials of nonverbal communication. New York: Holt, Rinehart, and Winston.
Larson, C., Backlund, P., Redmond, M., Barbour, A. (1978). Assessing functional communication. Denver: University of Denver.
Rosenthal, R., Hall, J., DiMatteo, M.R., Rogers, P.L., Archer, D. (1979). Sensitivity to nonverbal communication. Baltimore and London: The Johns Hopkins University Press.
Snyder, M. The self monitoring of expressive behavior. Journal of Personality and Social Psychology, 1974, 30, 526-537.

Back to MWSU Psychology Research Page
Back to PSY302 Research Page