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Text Messaging and E-mail
Frequently Asked Questions
What is GRIFFON ALERT?
GRIFFON ALERT is a messaging system that allows Western to
communicate with members of the campus community quickly in the
event of an emergency that affects a number of campus community
people or facilities.
What is e2Campus?
e2Campus is the company that is contracted to provide the
GRIFFON ALERT system. When you sign up for the GRIFFON ALERT system, you will be directed to their Web site for part of the
Is GRIFFON ALERT just for cell phones?
GRIFFON ALERT system can send messages to any device that
can receive text messages through cellular service, such as cell
phones, text pagers, BlackBerrys, and some wireless PDAs. In
addition, you can also opt to have the messages sent to your
When will I get a GRIFFON ALERT message?
The university has created a well-defined set of situations
that would prompt a GRIFFON ALERT message. GRIFFON ALERT will
only be activated when there is a critical need to transmit
urgent information to the campus community. Here are some
Ongoing safety threats in which an armed or
dangerous criminal is at large on campus.
Major facility emergencies or evacuations. This
may include a large scale gas leak, fire, or hazardous material
spill, occurring either on campus or near enough to campus to
cause a credible threat to members of the campus community.
Severe weather or illness. This may include a
threat from a tornado requiring those on campus to take shelter
or an outbreak of
widespread illness on campus.
Timely notification of crime. Though not all
on-campus crime incidents will be reported via the GRIFFON ALERT system in addition to the Missouri Western Police Department's
usual methods, those that represent a possible threat to campus
safety will be communicated through GRIFFON ALERT.
How can I get more information once I receive
a GRIFFON ALERT message?
Due to the limitations of text messaging, GRIFFON ALERT messages will be very brief and contain vital and immediate
information. More information about a GRIFFON ALERT message will
be made available through the other forms of communication
available to the university, including messages posted to
broadcast e-mails, and announcements to local media. More
information can also be found on the Missouri Western Police
Department Web site at
Will I get advertising messages from GRIFFON ALERT?
No. GRIFFON ALERT will not be used to deliver any kind of
advertising content, and mobile numbers will not be shared with
any third parties.
Can my parents or guardian subscribe to GRIFFON ALERT?
The university has arranged for a limited number of
subscriptions only for Western students, faculty and staff
members. However, as a subscriber, you may list up to two cell
phone numbers and two e-mail addresses to receive
Does signing up for GRIFFON ALERT cost me anything?
There is no cost to sign up for GRIFFON ALERT. The only
charges you incur would be the normal fees charged by your
mobile service provider for receiving text messages.
Why is GRIFFON ALERT necessary?
The university has a wide variety of methods to communicate
with members of the campus community. In recent years, the
number of mobile telephones has dramatically increased, and text
messaging has become a popular method to reach people immediately.
The GRIFFON ALERT service allows the university to use the most
up-to-date communication method to reach students, faculty and
staff in the event of an emergency in addition to the
university's other established communication methods.
What if I donít have a cell phone or my cell phone doesnít
have text messaging?
GRIFFON ALERT is just one of
the communication channels used in the event of an emergency.
e2Campus is also used to activate other components of
GRIFFON ALERT: voice messaging,
public address notices, beacon activation and VOIP (Voice over
IP) notices. The GRIFFON ALERT
system is designed with multiple methods of emergency
notification. You also have the option of signing up for e-mail
How do I sign up for GRIFFON ALERT?
It's easy! Just go to
http://www.missouriwestern.edu/griffonalert and click on the
cell phone graphic "Click Here to Sign Up for Griffon Alert
Today". You will then be prompted to enter your e-mail user
name (e.g. juser or jou9999) and password. Fill out the
remaining form and click "Create Account." Be sure to have your mobile phone when you sign
up, as you'll need it to enter a confirmation number.
Have additional questions or problems?
firstname.lastname@example.org for assistance or additional