The Early Intervention Process is designed to assist instructors with contacting students who may be struggling in a class and to report conduct/discipline issues. This process is not limited to just freshman; students of all academic levels can be reported through the Early Intervention system. Strategic Plan 2012-2017 initiatives guide us to enhance the use of Early Intervention within the first four weeks of classes, in conjunction with mid-term grades, and for upper level students (see Objective 1, Action Items 1 and 2 of the Strategic Plan.) There are multiple issues that can be reported through the Early Intervention Process, such as:
- Attendance Issues
- Unsatisfactory Academic Progress
- Student Personal Issues
- Student Family Issues
- Student Social Issues
- Student Discipline Issues
- Student Never Attended Class
Suggested timeline for Early Intervention Reports:
- First day of class through last day to withdraw, all issues can be reported and will be processed through the reporting process listed above.
- If by the fourth week of classes the student is not making adequate academic progress, students should be reported through the Early Intervention process. Please use your judgment when reporting students for “Unsatisfactory Academic Progress.”
- After the withdrawal date, the reports regarding “Attendance Issues,” “Unsatisfactory Academic Progress,” and “Student Never Attended Class” will no longer be processed as the window of time for early intervention has passed. All other issues (Student Personal Issues, Student Family Issues, Student Social Issues, and Student Discipline Issues) will still be processed and the Advising Team will make appropriate referrals as needed.
Please note that any report received for Student Discipline Issues will be processed and forwarded directly to the Dean of Students Office for conduct/discipline action.
If the student reported is an athlete, Eric Kramer, NCAA Compliance Officer, is notified by email.
- If there are multiple students to report from one class, it is necessary to report each student individually to ensure that each student has their own record in the Early Intervention software system. This is necessary for accuracy on end-of-semester reporting.
- It is important to put specific notes in the “Comments” section regarding attendance dates, missed assignments, poor performance, etc. This will enable the advisor working the Early Intervention Report to have a more in-depth conversation when they are speaking with the student.
- If you have contacted the student regarding the matter, it is not necessary to report this issue through Early Intervention unless you would like for the Advising Team to contact the student again regarding this matter.
- A disclosure on your course syllabus regarding the process of Early Intervention is encouraged and helps the student understand the process much clearer.
The Advising Team in the Student Success & Academic Advising Center is available to assist instructors and be that front-line contact with the students to intervene early, providing them information about the campus resources that are available. The following are the steps taken when an Early Intervention report comes in:
- Once the report is submitted by the instructor, an email is sent to the Director of Student Success & Academic Advising Center as notification that an Early Intervention Report has been filed.
- The Director then goes into the reporting system and assigns the Early Intervention Report to a member of the Advising Team.
- The advisor verifies that the student is still enrolled in the course and has not dropped or withdrawn from the course.
- If the student is no longer enrolled in the class, an email is sent to the reporting instructor and the report is marked “resolved” in the system.
- If the student is still enrolled in the class, the student is automatically sent an email to contact the Student Success & Academic Advising Center regarding the issue.
- An Advising Team representative will contact the student by phone if a working number is available on the student information system; if no working number is available, the advisor will then send the student an email requesting that they call or come in to visit with an advisor regarding the Early Intervention Report. Advisors then talk to the students and encourage them to talk to their instructors, receive tutoring in the Center for Academic Support, and/or schedule an appointment with a counselor if needed.
- Once contact is made with the student, the advisor records notes on the Early Intervention system and sends the reporting instructor an email concerning the student’s feedback regarding the matter.
- The report is then marked “Resolved” in the system.
Any questions or concerns regarding the Early Intervention Process should be directed to Elaine Bryant, Director of Student Success & Academic Advising Center, x5636, or firstname.lastname@example.org.
Early Intervention Form