1. My availability is posted and flexible to accommodate student needs.
    
2. I spend sufficient time with my advisees to answer their questions and address their concerns.
    
3. I can demonstrate the use of the online course catalog, schedule, and academic calendar.
    
4. I use my GoldLink account to find pertinent information to assist advisees.
    
5. I encourage students to think beyond current semester planning to accommodate course sequencing, graduation expectations, and relevant work experience.
    
6. I am ready to share information regarding career opportunities and alumni experiences relevant to my academic field.
    
7. I make an effort to help my advisees feel comfortable during our meetings by calling them by name, referring to notes from previous meetings, and inquiring about life beyond the classroom.
    
8. I am knowledgeable about resources and services on campus and can demonstrate how to find information for my advisees.
    
9. I explain to my advisees ways I can assist them as an advisor and provide referrals when appropriate.
    
10. When I find new information that may be helpful to an advisee, I take the initiative to pass it along.
     
11. I try to help my advisees understand and work within the university policies.
     
12. I help my advisees with problems involving low academic performance, challenging them to higher academic standards.
     
13. I do not make decisions for my advisees but help them make decisions for themselves.
     
14. I can work effectively with advisees whose value systems differ from mine.
     
15. I am patient and encouraging with my advisees.
     
16. I am interested in my advisees' life goals as well as college goals.
     
17. I am able to be honest in communicating my opinions to my advisees even if that opinion differs from my advisees' opinions.
     
18. When an advisee disagrees with something I say, I try not to become defensive about it.
     
19. With respect to abilities, I focus on my advisees' potential rather than their limitations.
     
20. I respect my advisees' feelings and opinions.

(Adapted from the Master Advisor Handbook produced by the Academic Advisement Center at Missouri State University in Springfield, Missouri)