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Mediation As A Supervisory Tool
SYNOPSIS:
This training module focuses on introducing mediation as a tool
for patrol officers and supervisors for solving repeating problems.
This training will provide attendees will the basic framework
of mediation and will help attendees in recognizing opportunities
to utilize the mediation process for resolving disputes encountered
during calls for service.
OBJECTIVES:
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Understand the difference between adversarial
and collaborative solutions in handling calls for service
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Develop an ability to differentiate between conflict
styles of individuals
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Learn to distinguish the "type" of
conflict the parties are having
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Know the different stages of the Mediation Process
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Understand the benefits of Mediation to a police
department and how it supports community policing
LENGTH OF PRESENTATION:
4 hours
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