Results (R)

3R3-3R4 Stakeholder Relationship Results

Western collects and analyzes results for student and stakeholder satisfaction (3P7).

The Communicating Quality initiatives point to Western’s strategic focus and accomplishments, which are distributed widely to students, staff and the community. Western created and uses the following publications to communicate stakeholder relationship results:

• Points of Pride
• Annual Progress Report on the Strategic Plan (Figures 2.1 through 9.1)
• Missouri Western: The Magazine for Alumni and Friends
• Community Impact Survey (9R1)

Western tracks alumni satisfaction through annual graduate surveys. Figure 3.10 reflects the most recent survey.

To ensure an understanding of Western’s initiatives by the General Assembly, the University has focused more effort and resources toward educating those in Missouri’s legislative and executive branches about Western’s contributions to Missouri and the region. Building stronger relationships with the State of Missouri has resulted in the following:

• Designation as Missouri Western State University with a statewide mission in Applied Learning.
• $250,000 in federal funds to design a major renovation and expansion of the Science and Math facility on campus (Agenstein Hall).
• $200,000 per year in on-going state funds for Western’s partnership in the Institute for Industrial and Applied Life Sciences.
• A state funding adjustment of just over $300,000 to address equity issues (funding comparable to other state universities).

Figure 3.10 Alumni Satisfaction Survey Results (2005)

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