Improvement (I)
3I2 Setting and Communicating
Improvement Priorities
The strategic planning process (Category
Eight) at Western is extensive and inclusive. Preparation for a new strategic plan includes months of intensive open meetings that include students, staff, faculty, administration, community members and other stakeholders. This process results in agreed-upon goals, objectives, action plans, and specific targets for improvement. Each unit on campus creates its own plan with operational strategies specifically aimed at fulfilling the campus-wide goals. Significant funding supporting these measures is a component in this process. Individual unit plans are reviewed annually and are available on Western’s website.
Figure 3.12 reflects the results of strategic planning, consultancies such as recruitment and retention, and unit planning.
Western communicates improvement priorities and results through several means:
-
Annual Progress Report on the Strategic Plan
- Presentations and publications to community organizations, alumni and other stakeholders
- Reports to and from Western’s Board of Governors
- The President’s State of the University Address
Figure 3.12 Improvement Priorities
Priority |
Description |
Actions |
Recruitment |
Recruit increasing
numbers of better
prepared students, students with the
high school core
(1P3).
Increase the
average ACT scores of incoming
students.
Increase the
numbers of
students who
qualify for the
Honors program. |
Collaborate with
high schools to
encourage more
rigorous core.
Create new
and innovative
programs to attract
students with high
ACT scores.
Sponsor special
recruitment days for
potential students
and their families.
|
Feedback mechanism |
Develop point of
entry and process
for receiving
and responding
to information
requests. |
Develop
comment cards.
Use suggestion
boxes.
Create Information
desk.
Identify process
for responding to
concerns.
|
Campus Safety |
Narrow gap
identified in SSI on
safety and security. |
Implement
recommendations
provided by LEMAP
consultants.
Continue dialogue
with students
and other key
stakeholders.
|
|
Systems Portfolio Guide
