6I2 Setting Targets for Improvement
Western uses the Noel-Levitz College Student Inventory to provide students with opportunities to identify and discuss key interests with advisors.
Western uses the Noel-Levitz Student Satisfaction Inventory to assess student perceptions and overall satisfaction with institutional operations as well as its quality of education.
Western used NSSE survey information in 2003 for the first time in conjunction with the Foundations of Excellence® in the First College Year. NSSE was again administered in 2004, 2005, and 2006. Figure
2.7 identifies targets for improving student engagement.
Financial Aid is actively involved in the enrollment management process and sets specific goals to increase financial aid awareness, improve application processing times, increase available funding, and to better educate students in financial literacy matters. Specific targets include increasing the number of student employment positions available on campus.
Student support services units are planning more
opportunities for self-service through SCT Banner to allow students, faculty, and staff to access personal information, billing and payment information, financial aid status, grades, and class and faculty evaluations.
Western currently establishes targets for improvement in technology by developing a one-year and five-year technology deployment plan in conjunction with Western’s Strategic Plan.
The Library reviews
Standards for Academic Libraries (Association of College and Research
Libraries) and uses peer comparison data to set annual goals which
align with the Strategic Plan.
Plant has a goal over the next ten years to provide funding to bring all facilities into the 6 to 10 percent (good range in the FCI). The FCI is used as an industry standard to measure the physical condition of a facility.