7R1 Identifying Results for Effectiveness of Measuring Effectiveness
Western is in the process of developing protocols for its measurement system that assess such things as system accessibility, timeliness, usefulness, accuracy, reliability, and meaningfulness of data, and data-user satisfaction.
A significant measure of the effectiveness of Western’s information and data system is that it enables Western to complete the goals and
objectives within its Strategic Plan (Figure
7.1a, Figure 7.1b).
System accessibility is ensured through an on-going program for rotational replacement of computers for faculty and staff whereby no computer is older than four years. Increased accessibility has been enabled through widespread installation of a wireless network across
campus in 2006.
The implementation of an integrated hardware and software system is improving accessibility, overall accuracy, reliability, and validity of data, including annual data review and trend analyses (7P6-7P7, Category
Two). Deans, department chairs, administrators, faculty, and employees provide feedback for improvement. All share responsibility for interpreting and using data appropriately.