Improvement (I)

7I1 Improving Processes and Systems for Measuring Effectiveness

The replacement of existing administrative software and hardware systems with an integrated, technologically current, web-based system demonstrates commitment to empowering users with access to accurate, current information.

Informally, the office of IR receives feedback in the kinds of data requested, the frequency with which data are requested and by what units, the use of data, and the patterns of the data itself. A system is being developed for identifying what data exists, how well it works, whether IR asks or answers the right questions, and what data may yet be needed.