Processes (P)
2P5 Identifying Measures for Accomplishing Other Distinctive Objectives
Western reports annually to AQIP the progress made in achieving Action Project objectives. Implementation co-chairs for AQIP Projects report on action items for each Project. Each year, Western publishes an
Annual Progress Report on the Strategic Plan (Figure 2.1) that identifies some of the measures tracked and the progress made within Other Distinctive Objectives.
Student Engagement used NSSE and CSHE (2P4) data to make peer comparisons and tracked the progress on the recruitment goals.
Communicating Quality used the following measures to chart progress:
- Admission inquiry, application and enrollment data from the six-county primary service area relevant to communicating quality initiatives
- Perceptions of target audiences, including students, faculty/staff, prospective students, alumni, high school students and business leaders
- Effectiveness of communication strategies and campus involvement
- Involvement of the campus community in communicating quality activities
Figures 2.3 and 2.4 describe Banner Gold institutional measures and results.
Figure 2.3 Results for Banner Gold Institutional Objectives
Objectives |
Results |
Deliver an intranet
solution to students,
faculty, and staff. |
Implemented the SCT
Luminis web portal system and
brought the Banner modules
online. |
Replace Western's
finance, human
resources, student, and
financial aid systems
with an integrated
Enterprise Resource
Planning (ERP) system. |
Implemented Banner in the areas
of fixed assets and grants, budget,
financial aid, finance, admissions,
student information, and human
resources. |
Implement electronic means of
communication among
internal and external
customers. |
Implemented an intranet, electronic
portal, and redesigned the web-based
information accessible via
the Internet. |
Decrease operating costs. |
Maintained software and hardware
that resulted in higher operating
costs for hardware/software
maintenance: Legacy $75,000 vs.
Banner $135,000. |
Create a web presence through Luminis that
reflects the message
and look of the branding
strategy. |
Implemented the branding design
and structure for Western internet
and intranet. |
Provide a personalized web strategy for
prospective students
that will lead to
increased enrollment of
targeted cohort groups. |
Enabled prospective students to
create personalized web portals
and to interact with Banner
components important to
Admissions. |
Implement new
automation processes
to provide additional
access to information. |
Extended access and
information management to
the user community; created
an online “one-stop-shop”
and services through a
single sign-on; implemented
WebCT integration; created
an environment to facilitate
collaboration through on-line
tools; simplified the scheduling
of academic courses and events. |
These implementation processes involved all units (Figure 2.4).
Figure 2.4 Results for Department/Functional Areas
Objectives |
Results |
Finance
Implemented new
automated services
available within the
Banner ERP
application system. |
• Decentralized purchasing and
requisition process.
• Automated the procurement
card process.
• Provided on-line, real-time
access to budget information.
• Eliminated duplicate entry of
information.
• Implemented efficient, effective
finance processes. |
Budgeting
Provide a budgeting
tool that facilitates
the budget
preparation process. |
• Integrated institutional strategy
with budgeting.
• Improved accuracy of budgets
and forecasts.
• Integrated available resources
and tools.
• Enabled more frequent
revisions (re-forecasts and
rolling forecasts).
• Increased employee
participation.
• Streamlined budget reviews
and approvals. |
Registrar,
Western Institute,
and Admissions
Implement Web
functionality in
Banner that is equivalent
to legacy Web process.
Increase information
access to student,
parents, and faculty. |
• Enabled students to register via
Banner Web.
• Enabled electronic submission
of transcripts to other schools.
• Provided twenty-two hour,
seven-day a week access to
academic records for students
and faculty.
• Enabled students to order
official transcripts on-line. |
Bursar’s Office
Increase information
access to students, parents, and faculty. |
• Enabled automatic posting
of student charges to the
student’s account.
• Integrated student account
information, including financial
holds on registration. |
Admissions
Devise new methods to analyze Banner data to
support the recruiting
process.
Provide effective,
efficient, and flexible
academic advising
resources for students
and advisors. |
• Improved ad-hoc reporting
capabilities. Made report
parameters available to
recruitment counselors.
• Improved electronic access for
students, parents, faculty, and
staff.
• Implemented Degree
Audit System in 2006. |
Financial Aid
Provide an interface with
external and internal
systems for electronic
transfer of data. |
• Enabled electronic transfer of
data between Western and the
US Department of Education.
• Enabled the packaging of
awards for students and the
issue of award letters. |
Public Safety
Provide an interface with
external and internal
systems for electronic
transfer of data. |
• Created Banner interfaces for
integrated parking system,
records management software
(ARMS), and Identification “ID”
software.
• Enabled data communication
with the Bursar’s office for
traffic and parking fines.
• Eliminated the replication of
data between Public Safety and
the Administrative Systems. |
Housing
Provide integrated,
up-to-date housing assignment, billing, and
related information. |
• Enabled entry of new student
contract information into the
system.
• Enabled automatic posting of
housing billing based on room
assignment.
• Created process to allow
contracted students to update
information via the web.
• Will enable the generation of
automatic letters to students
confirming receipt of contract
or other information (2007). |
Athletics
Implement a system
to allow access for
athletics staff to retrieve
information in a timely
manner and to ensure
compatibility with the
NCAA software program
currently used by the
Financial Aid, Registrar’s,
and Athletics offices.
Provide system
with capability to
communicate with
campus community
about upcoming events
and special projects. |
• Provided on-line access to
the compliance information
contained within the Banner
Student Module.
• Communicated targeted
messages to select audiences,
i.e. Students, faculty, or
staff using the “information
channels” of the Luminis
portal system. |
Western Institute
Enroll credit students
in one registration
program.
Enroll students online at
remote sites.
Input non-credit data in
Banner system. |
• Created processes to convert
data to enroll students in
campus system.
• Reduced duplication of efforts
when registering students.
• Created capacity to input data
from remote sites to enroll
students.
• Reduced duplication of efforts
when registering students.
• Completed entering all noncredit
data into Banner. |
Student Development
Provide access to
Admissions information.
Provide “card-swipe”
verification of enrollment
status. |
• Completed access to
Admissions information
in conjunction with the
implementation of the Student
system.
• “Card-swipe” verification of
enrollment status expected in
2007. |
Technical Objectives
Eliminate the use of
obsolete technology and
replace it with software
that conforms to good
relational database
design standards |
• Implemented architecture
to allow incorporation of
emerging technologies.
• Provided proven Oracle
database, design, and
programming techniques.
• Provided flexibility to allow
authorized users to maintain
tables, rules, and other system definitions. |
|
Systems Portfolio Guide
