Processes (P)

2P4 Assessing and Reviewing Other Distinctive Objectives

Category Eight describes Western’s overall organization planning and timeline (8P1).
During the 2004-2005 academic year, Western designed and implemented campus-specific Student Engagement activities and outcome measures using the Strategic Planning Implementation Fund (SPIF), participation in ADP, Foundations of Excellence^® in the First College Year, and NLCP.

Western administered the National Survey of Student engagement (NSSE) in 2004 and annually thereafter to monitor students’ expectations and attitudes toward their university experience.

The institution administered the Foundations of Excellence^® in the First College Year faculty survey developed by the Center for the Study of Higher Education (CSHE) at Pennsylvania State in February 2004 to establish baseline results for measuring student engagement improvements. Both ADP and the Foundations of Excellence^® in the First College Year contribute peer group comparisons. Western evaluated NSSE (Figure 2.6) and CSHE results to establish stretch goals based on comparative results from other campuses. Reflecting on these results, Western implemented continuous improvement efforts.

The AQIP Communicating Quality Image and Advancement Implementation Team and Public Relations and Marketing Committee reported on the objectives accomplished to the Strategic Plan Steering Committee and to the campus community.

The Banner Gold Project Implementation Team identified and resolved hardware/software processing issues at the Implementation Team level. Cross-modular processing issues were identified and resolved at the Project Management Team level. Policy or procedural level issues or issues that affected most users of the Banner system were addressed by the Executive Steering Committee.