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Frequently Asked Questions

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Got a Question? Find your answer here.

How do I access

my award information?

What is my

my financial aid status ?

How do I view my account statement .

 

Still have a question? Give us a call at (816) 271-4361.

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Questions About the Financial Aid Application Process

Questions About Financial Aid Disbursement

Questions About Scholarships

Questions about A Plus Funding

Questions about Third Party Funding

Questions about Military or Veteran's Benefits

Questions About Summer Financial Aid

Question About Financial Aid Eligibility

 

Questions for Transfer Students

Questions About Student and Parent Loans

 

Questions About Your Charges and Account Statement

Questions About Student Employment

 

 

 

 

 

 

 

 

 

 

 

 

 


The Answers To Your Questions

How do I access my award information online?

Students may access award information online 24 hours a day/7 days a week online through GOLDLINK.

Step by Step Instructions

 
How do I check the status of my financial aid application online?

Students may access award information online 24 hours a day/7 days a week online through GOLDLINK.

Step by Step Instructions

 
How do I view my account statement online?

Students may access award information online 24 hours a day/7 days a week online through GOLDLINK.

Step by Step Instructions

 
How do I apply for financial aid?

Financial Aid Application Process

 
When should I apply for Financial Aid?

You should complete the FAFSA as soon as possible after January 1st every year. Western's priority deadline is March 1st. Your FAFSA must be complete prior to April 1st to be considered for Access Missouri Program funds.

 
What is Western's FAFSA school code?

Western's school code is 002490.

 
My parents are divorced or separated. Whose financial information do I report on the FAFSA?

If your parents are divorced or separated:

  • You report information about the parent you lived with for the greater amount of time during the 12 months preceding the date you file your FAFSA application.

  • If you didn’t live with either parent, or if you lived with each parent an equal amount of time, then use information about the parent who provided the greater amount of financial support during the 12 months prior to the date you file your FAFSA application.

  • If you didn’t receive any parental financial support during that time, you must report information about the parent who most recently provided the greater amount of parental support.

 
Do I have to report my stepparent’s financial information on the FAFSA?

Yes, your stepparent’s financial information is required on the FAFSA. This does not mean your stepparent is obligated to give financial assistance to you, but his or her income and assets represent significant information about the family’s financial resources and must be reported.

 
Can I complete the FAFSA as an independent student? I claimed myself on taxes and my parents don't help with my educational expenses. 

The federal government has established very strict guidelines to determine whether or not you are required to include your parent(s) financial information when completing the FAFSA.

  • Were you born before Jan. 1, 1989?

  • Are you married? (Answer “Yes” if you are separated but not divorced.)

  • At the beginning of the 2012–13 school year, will you be working on a master’s or doctorate degree program (such as an M.A., M.B.A., M.D., J.D., Ph.D., Ed.D., or graduate certificate, etc.)?

  • Are you currently serving on active duty in the U.S. armed forces for purposes other than training? (If you are a National Guard or Reserves enlistee, are you on active duty for other than state or training purposes?)

  • Are you a veteran of the U.S. armed forces?

  • Do you have children who will receive more than half of their support from you between July 1, 2012, and June 30, 2013?

  • Do you have dependents (other than your children or spouse) who live with you and who receive more than half of their support from you, now and through June 30, 2013?

  • At any time since you turned age 13, were both your parents deceased, were you in foster care, or were you a ward or dependent of the court?

  • Has it been decided by a court in your state of legal residence that you are an emancipated minor or that you are in a legal guardianship?

  • At any time on or after July 1, 2009, were you determined to be an unaccompanied youth who was homeless, as determined by (a) your high school or district homeless liaison or (b) the director of an emergency shelter or transitional housing program funded by the U.S. Department of Housing and Urban Development?

  • At any time on or after July 1, 2009, did the director of a runaway or homeless youth basic center or transitional living program determine that you were an unaccompanied youth who was homeless or were self-supporting and at risk of being homeless?

 

If you cannot answer "YES" to one or more of these questions, then you are a dependent student and MUST include your parents financial information when completing the FAFSA.

Dependency Override Appeal Process

 
Who do I include as member of my household on the FAFSA?

If you are an Independent Student as defined by the FAFSA include:

  • yourself, and your spouse (if married), and your children – if you will provide more than half of their support from July 1, 2012 through June 30, 2013 – even if they do not live with you.

  • You may include other people if they now live with you, and you provide more than half of their support and you will continue to provide more than half of their support from July 1, 2012 through June 30, 2013.

 

If you are a Dependent Student as defined by the FAFSA, include:

  • yourself and your parent(s) (including stepparent) even if you do not live with your parents,

  • your parent(s)’ other children, even if they do not live with your parent(s), if (a) your parent(s) will provide more than half of their support from July 1, 2012 through June 30, 2013, or (b) the children would be required to provide parental information when applying for Federal Student Aid, and

  • other people if they now live with your parent(s), and your parents provide more than half of their support and will continue to provide more than half of their support from July 1, 2012 through June 30, 2013.


 
How do I find out the status of my financial aid application?

If you are an incoming student, you may check the status of your financial aid application by accessing your "One Stop" account.

Current students may access award information online through GOLDLINK.

Step by Step Instructions

 

Be sure to complete any outstanding requirements.

 
Why was I asked to provide copies of my tax returns and other documentation to the Financial Aid Office? 

The U.S. Department of Education uses a quality-control method called “verification” to check the accuracy of application data. Many times students are selected for this process at random, however, sometimes students are selected due to missing or inconsistent information provided on the FAFSA.

If you are selected for verification, you should provide all requested documentation to the Financial Aid Office as soon as possible. By federal regulation, Western cannot award federal financial assistance until all documentation has been received and verified.

Once you have submitted the requested documentation be sure to watch your financial aid status on Western's "One Stop" or Goldlink. At times additional information is needed to complete the verification process.

 
My mom/dad just lost a job - can I get more financial aid?

Federal regulations allow financial aid administrators to make professional judgment decisions for students with special or unusual circumstances. 

Contact the Financial Aid Office if you experience:

  • Loss or reduction of family income;

  • Unusual medical or dental expenses not covered by insurance;

  • Death or illness;or

  • Other unusual circumstances.

 
How do I receive my financial aid payments?

Financial aid funds will be released to your account in two equal disbursements and will first be applied to your outstanding charges for tuition, fees, room, board, and other University expenses. Remaining funds will be issued to you. By Federal regulation, excess funds MUST be used for educational expenses.

NOTE: If your aid package includes PLUS loan funds, credit balance checks will be made payable to you or your parent and will be mailed to your parent’s home address.

The Financial Aid Office will disbursed funds each Friday beginning the 2nd Friday of each semester*.

  • If you have elected to receive credit balance refunds by direct deposit, please allow five (5) additional business days for the transfer of funds to your personal bank account.

  • If you have not elected direct deposit, please allow ten (10) additional business days for the check to be mailed to your permanent address of record.

*Federal regulations prohibit the disbursement of Federal Stafford Loan proceeds to freshman, first-time borrowers until 30 days after classes begin. Students should be prepared to cover expenses, such as books, until loan funds are released to the school.

Financial Aid Advance to Purchase Books and Supplies

If you are scheduled to receive more financial assistance than your current charges, Western will transfer up to $750 of your pending financial assistance to your student ID card. These funds may be used to purchase books and supplies at the campus bookstore located in the Blum Student Union. The actual amount used will be charged to your student account and deducted from your financial aid. Eligible students will receive notification and instructions via their Western email account 10 days prior to the start of each semester.

 
How do I apply for Western Scholarships?

If you would like to be considered for the Golden Griffon Scholarship, you must complete the application requirement available on "One Stop" no later than February 1st.

If you would like to be considered for other Western competitive scholarships, you must complete the General Scholarship application requirements no later than March 1st each year.

If you qualify for a Western automatic scholarship (President's, Provost's, Governors', Deans', Neighboring States, Midwest Student Exchange, or Frontier) you will be notified of this award on your Western acceptance letter. No additional application is required.

 

Apply for Western Scholarships

 
I completed the application for Western Scholarships. When will I be notified if I have been awarded a scholarship?

As a general rule, Western competitive scholarship winners are determined in late March and recipients are notified around the middle of April.

 
Does Western offer a scholarship or discount for children of alumni?

Western does offer a competitive scholarship for children of alumni. To be considered for the Alumni Family Scholarship, you must complete the General Scholarship application requirements online no later than March 1st.

 

Apply for Western Scholarships

 
I was notified that I did not meet the GPA requirement for renewal of my Western Scholarship. Will I be able to earn my scholarship back?

Once you have achieved the required renewal GPA, Western will reinstate your award. Reinstatement is not automatic. You will need to notify the Financial Aid Office that you have risen above the required GPA. 

 

I want to move off-campus. Will my scholarships be affected?

You will no longer be eligible for scholarship awards that require on-campus housing.

In addition, the combined total of Western and Foundation scholarships may not exceed your actual charges for tuition and related fees, course related fees, admissions fees, campus housing and meal plan costs. No portion of Western and Foundation scholarship funds will be disbursed to you in the form of cash or a 'credit balance' check. Scholarships specifically allocated for the payment of book costs will be exempt from this policy.

 
I want to withdraw from a class. Will doing this effect my Western scholarship?

As a general rule, your Western scholarship will not be effected during the semester that you withdraw from the class (even if you drop below 12 credit hours). However, you must successfully complete a minimum of 24 credit hours during the academic year to be eligible for renewal the following year.

 
I received a scholarship that is designated to be used for tuition and books. Is this taxable?

Qualified scholarships and fellowships are treated as tax-free amounts if all of the following conditions are met:

  1. You are a candidate for a degree at an educational institution.

  2. Amounts you receive as a scholarship or fellowship are used for tuition and fees required for enrollment or attendance at the educational institution, or for books, supplies, and equipment required for courses of instruction.

  3. The amounts received are not a payment for your services unless required by the National Health Service Corps Scholarship Program or the Armed Forces Health Professions Scholarship and Financial Assistance Program.

 
I will be receiving a scholarship from a private donor. What do I do?

In many cases, scholarship donors will send your funds directly to Western. These funds are then applied to your account balance. 

Checks should be made payable to Missouri Western State University and include the student's name and ID number.

Missouri Western State University

Office of Financial Aid

Eder Hall, Room 103

4525 Downs Drive

St. Joseph, Mo 64507

Western will not consider external scholarships as payment on your account until the funds are received. You will be responsible for your account balance until that time.

In some cases, donors will give scholarship funds directly to you. Keep in mind that federal regulations require you to report these funds to the Financial Aid Office. 

 

I am eligible for A Plus but it not listed on my award letter. Why?

Your eligibility for A Plus funding is not determined until you meet with an A Plus advisor and register for classes. Once approved, your A Plus award will be calculated and posted within 2 to 3 weeks.

A Plus funding will also not appear on your award letter until your FAFSA file is complete.

 
How does A Plus funding effect the other aid I am receiving?

Your A Plus award, along with any Pell Grant, FSEOG, and certain other financial assistance opportunities specifically allocated for payment of tuition and fees, work together to cover the cost of A Plus approved courses.

Example: 

Cost of 12 Credit Hours
$2,473.36
Less Pell Award
$1,700
Equals A Plus Award
$773.36

Your Access Missouri Program funds will also be reduced by the value of your A Plus award.

Access Eligible Award
$1,000
Less A Plus Award
$773.36
New Access Award
$226.64


In addition, your A Plus award cannot be used in combination with many Missouri Western scholarships including Golden Griffon, President's, Provost's, Governors', Regents', Dean's, Edith Brown, Dependent Fee Waiver, etc.

In some cases, it is not in your financial best interest to utilize A Plus funds. Don't worry, your Financial Aid Coordinator will ensure that you receive the maximum funding possible.

When will my WIA funding be available?

Western will process and pay your WIA funding when the appropriate paperwork is received from the Department of Elementary and Secondary Education (DESE).

ALL questions regarding your funding and the status of your application should be directed to your WIA counselor.

 
When will my Voc Rehab funding be available?

Western will process and pay your award when the appropriate paperwork is received from Vocational Rehabilitation.

ALL questions regarding your funding and the status of your application should be directed to your Voc Rehab counselor.

 
How do I apply for tuition assistance from the military?

Go to http://www.moguard.com/education-assistance.php?nav=3.  Print the application for assistance and have it signed by your commander. Mail the application, your schedule, your bill and your official transcripts (if applicable) to the address on the application.

You are responsible for ensuring that your application is complete and for following up with your commander with any issues. Western will not certify your award until the appropriate paperwork is received from the military.

 
When will my military benefits be applied to my account charges?

Your benefits will be applied to your account when Missouri Western receives payment from the military. It can take up to two months from the time your application is approved for payment to be received. APPLY EARLY!

 
Will I be charged late fees if my military payment is not in before the due date?

Yes. We suggest that you sign up for the Deferred Payment Plan in the Business Office, or have other arrangements made prior to the beginning of the semester. Payments from the government are not guaranteed until funds are received.

 
Am I eligible to receive Missouri Heroes Act benefits?

On August 28, 2008, the Missouri Returning Heroes' Education Act (Senate Bill 830) was enacted into law. This law requires Missouri state institutions to offer a reduced tuition rate ($50 per credit hour) to qualified combat duty veterans.

 

Program Qualifications:

  • Service in a combat zone as designated by the U.S. Department of Defense between September 11, 2001 and the present;

  • Missouri "home of record" at the time of entry into the military; and

  • Discharge from military service under honorable conditions.

 

Application Procedures:

To determine your eligibility for this program, the following documentation must be submitted to the Office of Veterans Affairs (Financial Aid Office, Eder Hall, Room 103):

  • A copy of your most recent DD-214 (Chapters 30, 31 and 1607);

  • A copy of your active duty orders (Chapter 1607); and

  • A copy of your Missouri Driver's license or other proof of U.S. Citizenship.

Qualified recipients must also complete the Free Application for Federal Student Aid (FAFSA) each year.

Click here for more information

 
Where do I go to apply for the GI Bill?

Contact Karen Adams in the Financial Aid Office at (816) 271-4507 for assistance with your GI Bill application.

 
Is financial aid available for summer courses?

Click here for information about summer financial assistance.

 
How do I apply for summer financial aid?

Click here to apply for summer aid.

 
What happens with my aid if I am reported for not attending a class?

If you are reported for never attending, or if you stop attending one or more of your classes, Western may be required to return all, or part, of your Federal and State funding leaving you with an outstanding account balance.  

The government requires Western to monitor your academic progress. If you fall below a 2.0 GPA or fail to successfully complete at least 70% of the courses you attempt, you are at risk of losing your eligibility to receive funding.

Click here for more information

 
What happens to my aid if I completely withdraw from Western?

If you completely withdraw, Western may be required to return all, or part, of your Federal and State funding leaving you with an outstanding account balance.  

In addition, the government requires Western to monitor your academic progress. If you fall below a 2.0 GPA or fail to successfully complete at least 70% of the courses you attempt, you are at risk of losing your eligibility to receive funding.

Click here for more information

 
Can I lose my eligibility to receive financial aid?

Students must maintain a 2.0 cumulative grade point average (3.0 if pursuing a Master’s degree) and successfully complete 70% of the courses they have attempted to remain eligible for federal financial assistance.

Satisfactory academic progress is monitored on a semester basis. Students who fall below the required 2.0 cumulative GPA and/or the 70% completion rate lose eligibility for federal financial assistance the following semester. Students may be granted a one semester probationary period after attending a SAP seminar and completion of the SAP probationary contract. During this probationary period, students must successfully complete all courses with a grade of C or higher and can not withdraw from or audit any courses. 

Students must also complete their degree program with in a specified timeframe (see below).

  • Undergraduate students seeking an associate’s degree must complete their program within 93 attempted hours.

  • Students seeking a baccalaureate degree must complete their degree program within 186 attempted hours. 

  • Students pursuing a master’s degree must complete their program within 52 attempted hours. 

Click here for more information

 
Does my financial aid transfer with me to my new school?

Financial aid cannot be "transferred" from one school to another. Each institution assesses your need and eligibility based on its own cost of attendance and aid programs.

You will need to add the new institution's school code to your FAFSA application online at www.fafsa.ed.gov. Western's school code is 002490.

If you have borrowed student loan funds, you may need to complete an in-school deferment form. These forms are available in the Financial Aid Office at your new school.

You may also want to contact the Financial Aid Office at your new school to determine if there are additional requirements that must be satisfied.

 
How much can I borrow?

By Federal regulation, there are annual limits to the amount you can borrow in both subsidized and unsubsidized loan funds. You may be awarded less than the annual limit if you are receiving other financial assistance that causes you to exceed your Cost of Attendance budget.

In addition to the annual limits, Federal regulations restrict undergraduate borrowers to aggregate limits in both Subsidized and Unsubsidized loan funds.

Click here for more information.

 
What is the difference between subsidized and unsubsidized Stafford loans?

Subsidized Stafford Loans are awarded based on financial need as determined by your FAFSA results. You will not be required to pay interest while you are in school, during your grace period, or during any authorized periods of deferment. The federal government "subsidizes" the interest during these periods.


Subsidized Loan Calculation:

Cost of Attendance (COA)

- Expected Family Contribution (EFC)

- Estimated Financial Aid (EFA)

Subsidized Eligibility

Unsubsidized Stafford Loans are not based on need. You will be required to pay interest from the time the loan is disbursed until it is paid in full. You may elect to have the interest accumulate while in school, however, this will result in greater loan indebtedness.

Unsubsidized Loan Calculation:

Cost of Attendance (COA)

- Estimated Financial Aid (EFA)

-Subsidized Loan Eligibility

UnSubsidized Eligibility

 

Student loan funds may be reduced or canceled at any time during the semester if additional funding causes you to exceed your Cost of Attendance budget.

 

How do I apply for a Stafford student loan?

To apply for a Stafford Loan:

  • Accept Stafford loan funds on Goldlink borrowing only what you need.

 
What is a PLUS loan?

The Federal PLUS Loan Program allows parents, with good credit histories, to borrow money to pay the educational expenses of dependent, undergraduate students enrolled at least half-time at an eligible institution. The interest rate on the PLUS Loan is 7.9% percent.  Repayment on the PLUS Loan begins 60 days after the final loan disbursement for the enrollment period in which the funds were borrowed.

The annual limit on a PLUS loan is the student's Cost of Attendance budget minus any other financial assistance received (including Stafford loan funds).

Cost of Attendance (COA)

- Estimated Financial Aid (EFA)

PLUS Loan Eligibility

 
How do I apply for a PLUS loan?

To apply for a PLUS loan:

In addition to completion of the Free Application for Federal Student Aid (FAFSA), eligible parents and graduate students must do the following when applying for a PLUS Loan.  

NOTE: You, the parent, will need your Department of Education PIN to access the site. If you have forgotten your PIN, visit www.pin.ed.gov and select “Request a Duplicate PIN.”

If your parent's credit pre-approval is denied, you may be eligible to borrow additional loan funds under the Stafford Student Loan program.

 
Should I consider a private or alternative loan to help cover my educational expenses?

Private/alternative loans can fill the gap if you receive maximum financial aid, have your expenses under control, and still need money to complete your education.

  • Alternative loans are offered by private lenders such as banks and credit unions. There may be eligibility requirements, such as age, school certification, and creditworthiness.

  • Interest rates are usually higher—sometimes significantly higher—and can change (up or down) monthly. There will be loan fees that reduce the amount you receive. You also may not be able to defer or cancel repayment in case of financial hardship.

  • Before taking out any loan, make sure you can repay it and borrow only the amount you need. Shop around for the best rate and lowest fees.

  • Generally, you will repay the loan in monthly installments. To avoid expensive late fees, make your payments on or before the due date.

Warning: Alternative loans are being marketed aggressively to college students. Review the loan terms carefully before you accept them. Be sure you understand what you have to repay and when.

 
How can I reduce cost and graduate with less debt?

Here's some suggestions:

  • buy used books instead of new whenever possible;

  • use your prepaid meal plan instead of eating out. We recommend purchasing the 21 meal plan option - it's the least expensive;

  • take advantage of the free activities sponsored on campus. Go support the Griffs - it's fun and free;

  • resist impulse buying. Buy what you need, not what would be nice to have;

  • when you shop, use coupons and look for sales;

  • know and understand your cell phone plan. Stay within your free minutes;

  • brew your own coffee;

  • change your spending habits;

  • cut up the credit cards;

  • borrow only what you need for direct educational expenses and keep track of how much you are borrowing; and

  • consider working part-time. There are numerous opportunities on- and off-campus to work 15 to 20 hours per week. Apply for Positions

 

You may need to consider attending a community college for your first two years and then transferring to a four-year college.  Also, the difference between in- and out-of-state tuition costs can be significant. You may need to choose to attend a college in your state.

 
How much does it cost to attend Western?

It is important that you understand your costs and also the financial assistance and payment options that are available to assist you.  Complete Western’s Budget Calculator online. Then, compare your estimated cost with the financial assistance opportunities that are offered to you on your official award letter.

 
How can I pay my bill?

You should receive a statement reflecting your total charges for the semester, your ESTIMATED financial assistance and your current balance due. You may pay the amount due in full, or you may elect to make payments throughout the semester by enrolling in Western’s Deferred Payment Plan

Western accepts cash, checks, money orders, credit/debit cards (MasterCard, American Express and Discover). You may make payments online, by mail, or in the Business Office located in Eder Hall, Room 104.  Please do not mail cash.

 
What is Western’s Deferred Payment Plan?

The Deferred Payment Plan allows you to take the balance of your account after all applicable financial aid has been applied and make payments throughout the semester. There is a $50 enrollment fee PER SEMESTER to participate in this program.

 

The advantage of this program is that it may provide you the opportunity to finance your education without borrowing student loan funds. The possible disadvantage is that you will not be eligible to enroll for a future semester until your account for the current semester is paid in full.

 
How do I get a statement of my account?

Statements will be emailed to your Western email account on the 5th of each month, with payments due on the 20th.  Keep in mind that the financial aid shown on your statement is considered ESTIMATED until your eligibility is certified at the end of the first week of class or at a later date as determined by the funding source. Please refer to your official award letter for fund specific eligibility criteria.  Account balances can also be obtained from your Goldlink account.

 
What happens if my estimated financial assistance is more than my balance due?

Financial Aid Advance to Purchase Books and Supplies

If you are scheduled to receive more financial assistance than your current charges, Western will transfer up to $750 of your pending financial assistance to your student ID card. These funds may be used to purchase books and supplies at the campus bookstore located in the Blum Student Union. The actual amount used will be charged to your student account and deducted from your financial aid. Eligible students will receive notification and instructions via their Western email account 10 days prior to the start of each semester.

 

Credit Balance Refund

If you receive more financial assistance than your charges, a refund will be issued to you. The Financial Aid Office will disbursed funds each Friday beginning the 2nd Friday of each semester*.

  • If you have elected to receive credit balance refunds by direct deposit, please allow five (5) additional business days for the transfer of funds to your personal bank account.
  • If you have not elected direct deposit, please allow ten (10) additional business days for the check to be mailed to your permanent address of record.

*Federal regulations prohibit the disbursement of Federal Stafford Loan proceeds to freshman, first-time borrowers until 30 days after classes begin. Students should be prepared to cover expenses, such as books, until loan funds are released to the school.

All credit balance refunds will be issued to the student with the exception of PLUS Loans, which will be payable to the parent or student and mailed to the parent’s address of record.

 
What happens if I don’t pay my bill?

If your account is not paid in full by the due date or if payment arrangements have not been made, you will be automatically enrolled in Western’s Deferred Payment Plan ($50 fee) plus charged a $50 late fee.  In addition, a hold will be placed on your account preventing you from registering for a future semester and restricting your ability to receive a transcript and/or diploma. 

Students having difficulty making payments should contact the Business Office at (816) 271-5989.

I need a job. How do I apply for positions on-campus?

All students are eligible to apply online for both on- and off-campus positions.  Apply for Positions

Can I receive Pell Grant funding during the Summer?

To determine your eligiblity for a Pell Grant award during the summer, you must complete the 2011-12 FAFSA online at www.fafsa.ed.gov.

Summer Pell grants will only be awarded to students who have attended part-time during the fall and spring semesters and have remaining Pell eligibility for the award year.

Because the 2nd Scheduled Pell Grant program has been eliminated for Summer 2012, students who have attended full-time for both the Fall 2011 and Spring 2012 semesters, will not be eligible to receive summer Pell.

 

 

4525 Downs Dr., St. Joseph, MO 64507  PH: 816-271-4200
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