General Services

Central Computer Services

• Support for four central computers
    - Academic computing
    - Internet/e-mail computing
    - Library computing
    - Administrative computing
• Support for serial connections
• Support for remote registration PCs
• Provide Web page, C++, and COBOL programming services
• Production control services for running central-computer based applications
• Computer operations staff to support the central computer systems

Microcomputer Support Services

• Hardware installation and repair service
• Software installation and problem resolution service
• Hardware and software training services for faculty, staff, and students
• Hardware and software acquisition support
• Printer installation and repair services

Network Support Services

• Support for the campus-wide Gigabit Ethernet data communications network hardware and software
• Network administration software support
• Novell Netware network operating system support for printer and file sharing services
• Windows NT server support
• Internet network connection support
• Web page design support
• Campus-wide data cable plant support including fiber optics cable between buildings and Category-5 copper cable to each desktop

Optical Character Recognition (OCR) Scanning Services

• Scan test responses
• Scan election results
• Scan faculty evaluations
• Scan surveys